ReStore Assistant Manager

The Assistant Manager is responsible for maximizing sales and revenues by creating a store environment focused on customer service and employee/volunteer satisfaction, and where the shopping experience connects the shopper with TCHFH's mission of affordable home ownership. The Assistant Manager participates in the development of store best practices and provides oversight for staff and volunteers. 

Required Qualifications

Education, credentials, and experience

• High School Diplomas or equivalent
• Three years of retail leadership experience
• Valid driver's license with good driving record
• Personal auto insurance compliant with TCHFH Driver's policy

Knowledge, Skills, Abilities and Competencies

• Customer Service: Utilizes specialized product knowledge to assist customers, providing effective solutions that address their needs and expectations.
• Coaching: Guides others to make the most of their available skills
• Delegation: Gives others responsibility and authority to carry out specific activities
• Motivating Others:  Inspires others' commitment to their work and organizational excellence
• Attention to Detail: Ensures information is complete and accurate and follows up to ensure that agreements and commitments have been fulfilled
• Teamwork: Works with others to accomplish objectives

Preferred Qualifications

Education, credentials, and experience

• Second hand retail experience and previous price-setting experience
• Associate's degree